Introduction
The Legal Profession Uniform Law has significantly changed how costs agreements are treated when disclosure obligations aren't met. Three recent Victorian Supreme Court decisions – Johnston v Dimos Lawyers [2019] VSC 462, Bennett (a pseudonym) v Farrar Gesini Dunn Pty Ltd [2019] VSC 744, and Shi v Mills Oakley [2020] VSC 498 – provide valuable insights into the consequences of non-compliance. Each case involved disputes over legal costs where the law firm had failed to provide adequate costs disclosure. In Johnston, a client disputed the costs of Family Law proceedings totalling approximately $253,000. In Bennett, an applicant challenged costs of approximately $490,000 for Family Law matters. In Shi, a Chinese national disputed costs of around $267,000 for commercial litigation.
The Harsh Reality of Non-Compliance
Under the Legal Profession Uniform Law, the consequences of non-compliance with disclosure obligations are significantly more severe than under previous legislation. Section 178(1)(a) explicitly states that if a law practice contravenes disclosure obligations, "the costs agreement concerned (if any) is void."
As Associate Justice Wood stated in Johnston v Dimos Lawyers: "Any failure to comply with any of the provisions in relation to disclosure in Part 4.3 of the Act renders the costs agreement void. Non-compliance therefore equals void. There is no discretion to be exercised around 'substantial' compliance."
This represents a marked departure from the previous Legal Profession Act 2004 (Vic), where disclosure failures might merely result in a discount of costs at the conclusion of taxation rather than invalidating the agreement entirely.
What Makes a Costs Agreement Void?
Section 174 of the Uniform Law mandates that a law practice must:
Provide an initial estimate of total legal costs (including disbursements) when instructions are first given
Update this estimate when there is a significant change to anything previously disclosed
Provide these disclosures in writing
Common failures that have rendered costs agreements void include:
Not providing any written estimate of total costs
Excluding disbursements from cost estimates
Not updating estimates when matters change significantly
Using confusing or inconsistent methods to calculate estimates
Providing estimates that are unreasonably low compared to actual costs
Not disclosing increases in hourly rates
Consequences at Assessment: Not Always Catastrophic
Interestingly, while non-compliance renders a costs agreement void, this doesn't necessarily mean the law practice must fall back to court scales or minimum rates. As the three cases demonstrate, courts still have considerable discretion in determining the appropriate basis for assessment.
In Johnston v Dimos Lawyers, despite finding the costs agreement void, Associate Justice Wood determined that the costs should still be assessed using the hourly rates specified in that agreement. This approach was described as fair since the client had been given "a surprisingly accurate oral estimate of total legal costs" from the outset.
Similarly, in Bennett v Farrar Gesini Dunn, the Court found that "although both the First Costs Agreement and the Deferred Costs Agreement are void, as a general principle the respondent's costs are to be assessed on the basis of the hourly rates specified in them and counsel fees are to be assessed on the basis that they were rendered."
However, in Shi v Mills Oakley, Judicial Registrar Gourlay took a more nuanced approach. The Court held that for work undertaken in 2016 and 2017, costs should be assessed based on the rates in the void costs agreement. But for work after March 2018 (when County Court proceedings were issued), costs should be assessed using the County Court scale of costs. This reflected the Court's view that a new retainer had effectively commenced, requiring fresh disclosure.
Factors Courts Consider When Determining Assessment Basis
When deciding how to assess costs where a costs agreement is void, courts typically consider:
Whether the client was adequately informed about costs, even if technical disclosure requirements weren't met
Whether the rates in the void agreement were reasonable for the work performed
Whether the client had complained about costs during the retainer
The nature and complexity of the legal matter
Whether significant changes in circumstances justified fresh disclosure
The experience and specialisation of the legal practitioners
As noted in Johnston: "Irrespective of whether there is, or is not, a valid Costs Agreement the Court still has an obligation to determine what is fair, reasonable and proportionate" under section 172(1) of the Uniform Law.
Practical Implications for Practitioners
These cases highlight the critical importance of rigorous compliance with disclosure obligations. Law practices should:
Provide comprehensive written cost estimates at the commencement of all matters
Include all foreseeable disbursements in total cost estimates
Regularly review and update estimates when circumstances change
Document all communications about costs
Consider issuing new costs agreements when the nature of a matter changes significantly
Disclose rate increases promptly and in writing
As stated in Shi v Mills Oakley, there is "a prevalent misconception in the profession" about what constitutes adequate disclosure: "Demands for progress payments or the delivery of regular invoices for work already completed do not satisfy the Act."
Conclusion
While non-compliance with disclosure obligations automatically renders costs agreements void under the Uniform Law, courts retain discretion to assess costs on a fair and reasonable basis. The rates in void agreements may still be applied if appropriate, but practitioners should not rely on judicial discretion to save them from disclosure failures. The strict approach taken by courts underscores the importance of meticulous compliance with all disclosure obligations from the outset of any retainer and throughout the client relationship.
As Justice Wood aptly stated in Johnston v Dimos, "Non-compliance therefore equals void." The best practice is to ensure compliance from the start, rather than hoping for a favourable assessment after the fact.